{"id":54234,"date":"2024-01-05T08:30:00","date_gmt":"2024-01-05T00:30:00","guid":{"rendered":"https:\/\/www.ioiotimes.com\/?p=54234"},"modified":"2024-01-05T09:40:57","modified_gmt":"2024-01-05T01:40:57","slug":"%e8%8f%af%e7%a2%a9%e5%b0%be%e7%89%99%e6%8a%bd%e7%99%be%e8%90%ac%e5%90%8d%e8%bb%8a%ef%bc%8c%e9%bc%93%e5%8b%b5%e8%a8%ad%e8%a8%88%e6%80%9d%e7%b6%ad%e5%86%8d%e9%80%b2%e5%8c%96","status":"publish","type":"post","link":"https:\/\/www.ioiotimes.com\/?p=54234","title":{"rendered":"\u83ef\u78a9\u5c3e\u7259\u62bd\u767e\u842c\u540d\u8eca\uff0c\u9f13\u52f5\u8a2d\u8a08\u601d\u7dad\u518d\u9032\u5316"},"content":{"rendered":"\n<p>\u83ef\u78a9 2023 \u6b72\u672b\u806f\u6b61\u665a\u6703\u4eca\u65e5\u65bc\u53f0\u5317\u5357\u6e2f\u5c55\u89bd\u9928\u9686\u91cd\u767b\u5834\uff0c\u777d\u9055\u4e09\u5e74\u9996\u5ea6\u56de\u6b78\u5be6\u9ad4\uff0c\u4ee5\u300c\u9f8d\u8000\u83ef\u78a9\u51dd\u773e\u667a\uff0c\u518d\u9020\u985b\u5cf0\u62d3\u65b0\u5c40\u300d\u70ba\u4e3b\u8ef8\uff0c\u5e2d\u958b\u7d04 800 \u684c\uff0c\u9080\u8acb\u8fd1\u516b\u5343\u540d\u54e1\u5de5\u9f4a\u805a\u4e00\u5802\u3002\u611f\u8b1d\u540c\u4ec1\u7684\u8f9b\u52de\u53ca\u8ca2\u737b\uff0c\u4eca\u5e74\u6700\u5927\u734e\u70ba\u300cVolkswagen Tiguan\u300d\u6c7d\u8eca\uff0c\u542b\u52a0\u78bc\u7e3d\u50f9\u8d85\u904e 2000 \u842c\u7684\u734e\u9805\u56de\u994b\u54e1\u5de5\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"672\" src=\"https:\/\/www.ioiotimes.com\/wordpress\/wp-content\/uploads\/2024\/01\/20240105-asus01.png\" alt=\"\" class=\"wp-image-54241\" title=\"\" srcset=\"https:\/\/www.ioiotimes.com\/wordpress\/wp-content\/uploads\/2024\/01\/20240105-asus01.png 1024w, https:\/\/www.ioiotimes.com\/wordpress\/wp-content\/uploads\/2024\/01\/20240105-asus01-300x197.png 300w, https:\/\/www.ioiotimes.com\/wordpress\/wp-content\/uploads\/2024\/01\/20240105-asus01-768x504.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">\u25b2\u83ef\u78a9\u4e94\u5927\u5bb6\u9577\u7d50\u5408\u958b\u5834\u5f71\u7247\uff0c\u5373\u6642\u50b3\u9001\u96fb\u5b50\u8cc0\u5361\u7d66\u6240\u6709\u54e1\u5de5\u8868\u9054\u611f\u8b1d\u8207\u671f\u8a31<\/figcaption><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>\u83ef\u78a9\u96fb\u8166\u8463\u4e8b\u9577\u65bd\u5d07\u68e0\u5728\u665a\u6703\u4e2d\u5f37\u8abf\u83ef\u78a9\u59cb\u7d42\u5805\u4fe1\u7684\u5546\u696d\u667a\u6167:&nbsp;\u201dDespite industry, the customers&#8217; happiness is always the most important thing!&nbsp;\u4e26\u5c07\u5176\u5ef6\u4f38\u70ba:&nbsp;\u201cDespite industry, despite segment, the customers&#8217; happiness is always the most important thing\uff01\u201d \u4ed6\u671f\u8a31\u83ef\u78a9\u4e09\u5927\u4e8b\u696d\u7fa4\uff1a\u300c\u4e0d\u7ba1\u662f\u65e2\u6709\u7684\u76ee\u6a19\u5ba2\u7fa4\u3001\u6216\u662f\u4e9f\u6b32\u6210\u9577\u7684\u65b0\u5ba2\u7fa4\uff0c\u90fd\u5fc5\u9808\u628a\u5ba2\u6236\u7684 desirability\u3001experience\u3001happiness \u9318\u934a\u5230\u6975\u81f4\uff0c\u628a\u5ba2\u6236\u6eff\u610f\u5ea6\u53c3\u6578 (NPS, net promoter score) \u903c\u5230\u6eff\u5206\u300d\uff0c\u4e26\u8aaa\u5230\uff1a\u300c\u9019\u662f\u6211\u4e00\u751f\u6240\u5b78\u6700\u6b63\u78ba\u7684\u4f5c\u751f\u610f\u7684\u65b9\u6cd5\uff0c\u4e5f\u662f\u5168\u516c\u53f8\u7684\u5171\u901a\u8a9e\u8a00\u2014\u8a2d\u8a08\u601d\u7dad (Design Thinking) \u7684\u7406\u8ad6\u57fa\u790e\uff0c\u6240\u4ee5\uff0c\u5168\u54e1\u90fd\u8981\u4f5c Design Thinking\uff0c\u6700\u7d42\u76ee\u7684\u662f\u8981\u8b93\u6211\u5011 target segment \u7684\u5ba2\u6236\u9054\u5230\u6700\u6975\u81f4\u7684 desirability\u3001experience\u3001happiness\uff0c\u4e5f\u552f\u6709\u5c07\u8a2d\u8a08\u601d\u7dad\u63a8\u5347\u81f3\u6975\u81f4\u6642\uff0c\u624d\u80fd\u9818\u7565\u6838\u5fc3\u7af6\u722d\u529b\u53ca\u96e3\u884c\u9580\u7684\u5546\u696d\u667a\u6167\u3002\u300d<\/p>\n\n\n\n<p>\u665a\u6703\u7531\u77e5\u540d\u85dd\u4eba\u66fe\u570b\u57ce\u3001\u8521\u5c1a\u6a3a\u9023\u8882\u4e3b\u6301\uff0c\u83ef\u78a9\u4e94\u5927\u5bb6\u9577\u4ee5\u8463\u4e8b\u9577\u65bd\u5d07\u68e0\u9818\u8ecd\uff0c\u5055\u540c\u526f\u8463\u4e8b\u9577\u5f90\u4e16\u660c\u3001\u96c6\u5718\u7e3d\u88c1\u66fe\u93d8\u8072\u53ca\u5169\u4f4d\u5171\u540c\u57f7\u884c\u9577\u2014\u8a31\u5148\u8d8a\u3001\u80e1\u66f8\u8cd3\u767b\u53f0\u958b\u5834\uff0c\u7d50\u5408\u958b\u5834\u5f71\u7247\uff0c\u5373\u6642\u50b3\u9001\u96fb\u5b50\u8cc0\u5361\u7d66\u6240\u6709\u54e1\u5de5\u8868\u9054\u611f\u8b1d\u8207\u671f\u8a31\uff0c\u795d\u798f\u540c\u4ec1\u53ca\u5176\u5bb6\u4eba\u300c\u5e73\u5b89\u5065\u5eb7\u3001\u9f8d\u5e74\u5927\u5409!\u300d\u3002\u665a\u6703\u66f4\u9080\u8acb\u5f9e\u6b4c\u5531\u9078\u79c0\u7bc0\u76ee\u300a\u8d85\u7d1a\u661f\u5149\u5927\u9053\u300b\u51fa\u8eab\u7684\u674e\u5343\u5a1c\u3001\u60c5\u6b4c\u5929\u540e\u6881\u975c\u8339\u3001\u4e26\u7531\u4eba\u6c23\u5929\u5718\u544a\u4e94\u4eba\u58d3\u8ef8\uff0c\u5168\u5834\u5408\u5531\u540c\u6b61\uff0c\u5c07\u665a\u6703\u6c23\u6c1b\u63a8\u81f3\u9ad8\u6f6e\uff0c\u70ba 2024 \u5e74\u958b\u555f\u65b0\u7bc7\u7ae0\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.ioiotimes.com\/wordpress\/wp-content\/uploads\/2024\/01\/20240105-asus02.png\" alt=\"\" class=\"wp-image-54242\" title=\"\" srcset=\"https:\/\/www.ioiotimes.com\/wordpress\/wp-content\/uploads\/2024\/01\/20240105-asus02.png 1024w, https:\/\/www.ioiotimes.com\/wordpress\/wp-content\/uploads\/2024\/01\/20240105-asus02-300x200.png 300w, https:\/\/www.ioiotimes.com\/wordpress\/wp-content\/uploads\/2024\/01\/20240105-asus02-768x512.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">\u25b2\u83ef\u78a9\u8463\u4e8b\u9577\u65bd\u5d07\u68e0\u7387\u9818\u4e3b\u7ba1\u5718\u968a\u5411\u5168\u9ad4\u540c\u4ec1\u81f4\u4e0a\u8aa0\u646f\u611f\u8b1d<\/figcaption><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>\u56de\u9867 2023 \u5e74\uff0c\u83ef\u78a9\u5341\u5ea6\u69ae\u767b 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Tiguan\u300d\u6c7d\u8eca\u4e00\u53f0\uff0c\u6574\u5834\u5171\u8a086\u53f0\u6c7d\u8eca\u56de\u994b\u7d66\u540c\u4ec1<\/figcaption><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-right has-very-light-gray-to-cyan-bluish-gray-gradient-background has-background\">\ud83d\udfe6<strong>\u4f60\u8a31\u9858\u6211\u9001\u79ae<a href=\"https:\/\/www.facebook.com\/ioioTIMES\/posts\/pfbid0u9Qg6FHQ29XwbNbxHUyR2FyEymA7dg3qPjpmyJP1yWBKBTx8Vi4rRPKNmHjtkveal?__cft__[0]=AZUxyb8GJkVtNrnAAPlTy4Ftqvk0dTyuUr_0XTVsZ8ZZb0w61mpE5FqY81_oADzlPGkLRZXmGAL4q_lJg3ax8iL5fh--SV43FoHamN8LAsA9UrkhvBOb-GYZxvooTkFQ1w1TkrTXqNHm-8PWyfHZ-6X-bk8R6cbsX_QTwLBo_7Z9IMTx4qkrcOQCKuZIw9bSkjw&amp;__tn__=%2CO%2CP-R\" target=\"_blank\" rel=\"noopener\"> ioioTIMES\u8056\u8a95FB\u6d3b\u52d5<\/a> \u73fe\u5728\u9032\u884c\u4e2d<\/strong><br>\ud83d\udfe6<strong>\u73fe\u5728\u5c31\u52a0\u5165&nbsp;<a href=\"https:\/\/www.facebook.com\/profile.php?id=100086628162118\" target=\"_blank\" rel=\"noreferrer noopener\">ioioTIMES \u81c9\u66f8\u7c89\u7d72\u5718<\/a>&nbsp;\u66f4\u591a\u4e92\u52d5\u3001\u66f4\u591a\u597d\u5eb7\u650f\u62b5\u52a0!!<\/strong><br>\ud83d\udfe6<strong>\u6211\u5011\u6709<a href=\"https:\/\/today.line.me\/tw\/v2\/publisher\/103117\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">LINE TODAY<\/a>\u983b\u9053\u4e86\uff0c\u5feb\u4f86\u8ffd\u8e2a\u6211\u5011\u5427!!&#8211;\u6700\u65b0\u79d1\u6280\u65b0\u805e \u76e1\u5728\u4f60\u624b<\/strong><\/h4>\n","protected":false},"excerpt":{"rendered":"<p>\u83ef\u78a9 2023 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